Terms of service

Last updated: 30 July 2026

About these terms

This website is operated by Bask Associates Private Limited, trading as Gaucr Consulting Services, with its office at B2, 108, Niharika Exotica, Lanco Hills Road, Next to Aparna Westside, Hyderabad, Telangana 500104, India. References to “we”, “us” and “our” mean that company; references to “you” mean any visitor to this website or any organisation that engages us.

By using this website you accept these terms. If you do not accept them, please do not use the site. Where we enter into a signed engagement letter, statement of work or proposal with you, that document takes precedence over these terms to the extent of any inconsistency.

Scope of our services

We provide professional consulting and capability building services, including learning and development consulting, organisational development, human resources services, business consulting for MSMEs and enterprises, and certification programmes delivered through our KnowEle practice.

Our services are advisory in nature. We bring experience, structure and an outside perspective; the decisions about your business remain yours. We do not provide legal, statutory audit, taxation or regulated financial advice, and nothing on this website or in our programmes should be treated as a substitute for professional advice of that kind.

Information published on this website, including case study material, is provided for general information only. It describes work we have carried out for specific clients in specific circumstances. It is not a promise or guarantee that comparable outcomes will be achieved in your organisation.

Engagement terms

Every engagement begins with a discovery conversation, followed by a written proposal or statement of work. That document defines the scope, the deliverables, the timeline, the fees and the responsibilities of each party. An engagement commences only once you have accepted that document in writing and any agreed advance has been received.

• Fees and payment. Fees are as stated in the accepted proposal and are exclusive of applicable taxes, which will be charged at the prevailing rate. Invoices are payable within the period stated on the invoice.
• Expenses. Travel, accommodation and venue costs incurred in delivering the engagement are payable by you at actuals unless the proposal states that they are included.
• Your responsibilities. You agree to provide timely access to the people, information and facilities we reasonably need. Delays in access may affect timelines and, where material, the fee.
• Rescheduling. Scheduled workshop or coaching dates may be rescheduled by agreement. Sessions cancelled at short notice may be chargeable where costs have already been committed.
• Change of scope. Any material change to the agreed scope will be documented in writing, together with its effect on the timeline and fee, before the change is implemented.
• Termination. Either party may terminate an engagement on reasonable written notice. On termination you remain liable for fees for work performed and for costs irrevocably committed up to the termination date.

Intellectual property in training materials

All frameworks, methodologies, workbooks, slide decks, diagnostic instruments, assessment tools and other materials that we create or supply in connection with an engagement remain our intellectual property, including our 4D methodology and all associated branding. Nothing in an engagement transfers ownership of that material to you.

On payment of the applicable fees, we grant you a non-exclusive, non-transferable licence to use the materials internally within your organisation for the purposes for which they were supplied. You may not, without our prior written consent, reproduce, adapt, resell, publish or make our materials available to any third party, nor use them to deliver training commercially, nor remove any proprietary notice from them.

Where an engagement produces material derived substantially from your confidential business information — for example a competency framework specific to your roles — ownership of that client-specific output will be dealt with in the engagement document.

Certification content supplied by our certification partners remains the property of the respective partner and is subject to that partner's own terms, which we will make known to you where relevant. All trade marks appearing on this website are the property of their respective owners.

Confidentiality

Consulting work depends on candour, and candour depends on confidence. We treat as confidential all non-public information disclosed to us in the course of an engagement, including your strategy, financial information, processes, personnel matters and anything shared with us in a workshop or coaching conversation.

We will not disclose that information to any third party except to members of our delivery team who need it, or where disclosure is required by law or by a competent authority. We expect the same treatment in return in respect of our proprietary methodologies and commercial terms. These obligations survive the end of an engagement.

Individual contributions made during coaching or dialogue sessions are not attributed to named participants in any report we provide to you, unless the participant has agreed otherwise. We will not publish your organisation's name in a case study or marketing material without your prior consent.

Limitation of liability

We will perform our services with the reasonable skill and care expected of a competent professional consulting firm. Beyond that, and to the fullest extent permitted by law, we give no warranties, express or implied, in relation to this website or our services.

We are not liable for any indirect, incidental, special or consequential loss, nor for loss of profit, revenue, anticipated savings, business opportunity, goodwill or data, however arising. Our total aggregate liability in connection with any engagement, whether in contract, tort including negligence, or otherwise, is limited to the total fees actually paid by you to us under that engagement.

Nothing in these terms excludes or limits liability for fraud, for fraudulent misrepresentation, for death or personal injury caused by negligence, or for any other liability that cannot lawfully be excluded.

This website is provided on an “as is” basis. We take care to keep it accurate and available but do not warrant that it will be uninterrupted or error free. Links to external websites are provided for convenience; we do not control and are not responsible for their content.

Force majeure

Neither party is liable for failure or delay in performing its obligations where that failure or delay results from events beyond its reasonable control, including acts of God, epidemic, civil unrest, government restriction, industrial action, or failure of public infrastructure or telecommunications. The affected party will notify the other promptly and both parties will agree a reasonable revised schedule.

Data protection

Personal data collected through this website and during engagements is handled in accordance with our privacy policy, which forms part of these terms. Where we process personal data belonging to your employees or participants, we do so on your instructions and only for the purposes of the engagement.

Changes to these terms

We may revise these terms from time to time. The version published on this page at the moment you use the website is the version that applies. Changes do not affect the terms of an engagement already accepted in writing, which can be varied only by written agreement between the parties.

Governing law and jurisdiction

These terms, and any engagement entered into with us, are governed by and construed in accordance with the laws of India. The courts at Hyderabad, Telangana shall have exclusive jurisdiction over any dispute or claim arising out of or in connection with them.

Before commencing proceedings, both parties agree to attempt in good faith to resolve any dispute through discussion between senior representatives, and thereafter through arbitration in Hyderabad under the Arbitration and Conciliation Act, 1996, before a sole arbitrator appointed by agreement. The language of the arbitration shall be English.

How to contact us

If you have a question about these terms, or wish to raise a concern about an engagement, please write to us at cherukukris@gaucrconsulting.com or call +91 93474 24252 during business hours, Monday to Friday, 9:30 AM to 6:30 PM.

Postal address: Bask Associates Private Limited, B2, 108, Niharika Exotica, Lanco Hills Road, Next to Aparna Westside, Hyderabad, Telangana 500104, India.